Privacy Policy

Privacy Policy for PilotDuty and PilotDuty Manager

Effective Date: April 12, 2024

  1. Introduction
    At PilotDuty, protecting your personal information is our highest priority. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our PilotDuty and PilotDuty Manager applications.

  2. Information Collection
    When using our applications, we may collect the following personal information:

  • Customer contact details: name, delivery address, email address.
  • Flight-related data: information on duties and aircraft flights, including real-time location, time, and flight status.

This data is collected to provide you with personalized and optimized services, specifically for flight tracking and duty management.

  1. Use of Information
    Personal information collected is used for the following purposes:

  • Providing and improving our services.

  • Managing and tracking flights and duties.

  • Communicating with you regarding your account or our services.

  • Complying with our legal and regulatory obligations.

  1. Information Storage
    Your personal information is stored in secure databases, including Google Firebase and iCloud. We implement appropriate technical and organizational security measures to protect your data from unauthorized access, disclosure, alteration, or destruction.

  2. Data Retention
    We retain your personal information only for the period necessary to fulfill the purposes for which it was collected, in compliance with applicable legal requirements. Once these purposes are fulfilled, your data will be destroyed or anonymized.

  3. Your Rights
    Under applicable legislation, including Quebec’s Law 25, you have the following rights:

  • Access: You may request access to personal information we hold about you.
  • Rectification: You may request correction of any inaccurate or incomplete information.
  • Withdrawal of Consent: You may withdraw your consent to the processing of your personal data, subject to legal obligations.

To exercise these rights, please contact us using the details provided below.

  1. Personal Information Protection Officer
    We have appointed a Personal Information Protection Officer responsible for ensuring compliance with this policy and applicable laws. For any questions or requests regarding your personal data, please contact: Mathieu Roussel, support@pilotduty.com

  2. Changes to the Privacy Policy
    We may periodically update this Privacy Policy to reflect changes in our practices or legal requirements. We encourage you to regularly review this page to stay informed about updates.

  3. Consent
    By using our applications, you consent to the collection, use, and sharing of your personal information in accordance with this Privacy Policy.

Last updated: February 25, 2025